Paul Coby: John Lewis Partnership investing in new merchandising, order management systems, and web front-ends

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John Lewis in Stratford
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John Lewis in Stratford

Invest in automated warehouses and logistics, but make the most of legacy ERP systems rather than junking them, advises Coby

The John Lewis Partnership is investing in new merchandising and order management systems, as well as more intuitive front-ends, as it looks to become more agile and responsive to customer demands...

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