Paul Coby: John Lewis Partnership investing in new merchandising, order management systems, and web front-ends
Invest in automated warehouses and logistics, but make the most of legacy ERP systems rather than junking them, advises Coby
John Lewis in Stratford
The John Lewis Partnership is investing in new merchandising and order management systems, as well as more intuitive front-ends, as it looks to become more agile and responsive to customer demands...
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