'Cool, not creepy': Expedia Group's AI ambitions

It’s all about big targets, big systems and big data

Tom Allen
clock • 6 min read
'Cool, not creepy': Expedia Group's AI ambitions

AI is all the rage in 2023, and it's not limited to chatbots; travel giant Expedia is building it into the tech stack from bottom to top.

"We actually look at it across our entire business," says chief architect Rajesh Naidu, naming two examples: Smart Shopping for customers and fraud prevention for suppliers. Rajesh Naidu, chief ...

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