Expletives deleted: how NoSQL is helping Ryanair change its customer service reputation

John Leonard
clock • 6 min read

Budget airline deploys Couchbase to help it become more responsive to passengers' 'sob stories'

For a long time, budget airline Ryanair pursued an unusual approach to customer relations, with CEO Michael O'Leary's expletive-laden outbursts against the travelling public becoming the stuff of l...

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