Seriously, who wants the delivery guy to have the keys to their front door?
Invest in automated warehouses and logistics, but make the most of legacy ERP systems rather than junking them, advises Coby
Jeff Bezos opens Amazon's purse to make major bricks-and-mortar retail supermarket acquisition
Rumoured acquisition of Slack will have to wait
Paul Coby to oversee IT of both John Lewis and Waitrose
'We wanted a modern technology that would fit with our brand and our style of working with our customers and our employees,' says IT director Cheryl Millington
Supermarket move follows rival launches from Sainsburys and Asda
New system aimed at better managing promotions and capacity planning