Whether you're a global corporation or a small business, ensuring remote working colleages can keep in touch is suddenly more important than ever. We look at 17 video-enabled collaboration tools that could help bridge the communications gap.
AccorHotels' CDO Maud Bailly says that the predictive conversational era will fundamentally alter the hotel experience
The software has dramatic implications for voice biometrics
Lancashire Police plans to hire 200 new officers over the next 12 months
Call recording is a requirement in the healthcare and financial services industries
Cloud IP platform can detect disruptions to user experience through a mean opinion score
Historical records often point to a network component like a router, rather than the actual root cause
Peter Cochrane considers how realistic we really want our daily dialog with machines to be
Everyone's sick of you talking over them
BT's failings laid bare by flagship customer Hillarys defecting over quote 'twice the price' of Virgin and poor service