The framework covers vertical applications designed for specific industries
Keep the lawyers and accountants - especially suppliers' lawyers and accountants - at arm's length when negotiating with vendors, advises Creese
Even though intuition is sometimes at odds with other sources, CIOs prefer to stick with their professional judgement, suggests Colt study
The rise of cloud computing and open source hasn't simplified negotiations with software vendors. Leeds Building Society CIO Tom Clark advises how to strike the best deal