600,000 transactions affected after another IT disaster at RBS
NatWest and RBS become first UK banks to rollout biometric security to iPhone customers, but expert stresses need for two-stage authentication
Settlement will soften blow to RBS with the fiasco already costing the bank nearly £200m
IT meltdown in summer 2012 left customers exposed, says Financial Conduct Authority
IT outage in 2012 left 600,000 customers unable to access their accounts
IT failure left customers without access to money for several days and caused payments chaos
Meanwhile, shift away from RBS data centres is already delivering benefits for Direct Line, says firm
Mahjour to fill vacancy left by Darryl West, who jumped ship to Barclays
Contractors have four days to accept cut or quit
Financial Conduct Authority to examine big banks' IT following repeated glitches