Paul Coby

But John Lewis doesn't have, or need, a chief digital officer - 'Everybody ought to be a CDO in some way these days', says Coby

Invest in automated warehouses and logistics, but make the most of legacy ERP systems rather than junking them, advises Coby

Paul Coby to oversee IT of both John Lewis and Waitrose

Four out of five finalists last year received John Lewis investment, says IT director Paul Coby

IT director Paul Coby talks to Computing about John Lewis' latest IT developments