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insurance

Managing legacy change: FBD Insurance CTO Enda Kyne on restoring IT control
Managing legacy change: FBD Insurance CTO Enda Kyne on restoring IT control

'We centralised everything internally and started to get the practices right, from requirements through to development standards'

  • Strategy
  • 22 October 2019
Transforming the traditional: making industries programmable through APIs
Transforming the traditional: making industries programmable through APIs

Many businesses could be transformed by the strategic adoption of APIs, cloud services, artificial intelligence and big data

  • Business Software
  • 01 October 2019
How AA Ireland smoothed the road to more sales with bots
How AA Ireland smoothed the road to more sales with bots

Bots are a win-win-win for customers, sales and staff, insists customer lifecycle manager Louise McCormack

  • Business Software
  • 21 August 2019
The importance of marketing automation for cross-selling
The importance of marketing automation for cross-selling

Three cross-selling strategies where marketing automation can make a difference

  • Business Software
  • 07 February 2019
Automation with a human touch: Introducing AI at insurer Hiscox
Automation with a human touch: Introducing AI at insurer Hiscox

CIO Ian Penny runs through the ways AI and ML can streamline processes and reduce the drudgery of mundane tasks

  • Business Software
  • 29 November 2018
Interview: LV Insurance Group's Gavin Drescher - 'We needed to do something very different and quite radical'
Interview: LV Insurance Group's Gavin Drescher - 'We needed to do something very different and quite radical'

Insurance firm's delivery director talks us through whys and hows of LV's ongoing technology-driven transformation

  • Leadership
  • 08 August 2018
LV Insurance: why we decided against using a system integrator for our IT transformation
LV Insurance: why we decided against using a system integrator for our IT transformation

'We didn't want to be two steps away from the action,' says delivery director Gavin Drescher

  • Services and Outsourcing
  • 07 August 2018
Admiral Insurance found to give higher quotes to Hotmail users and people called Mohammed
Admiral Insurance found to give higher quotes to Hotmail users and people called Mohammed

Applicants' names and email addresses used to calculate insurance premiums

  • Big Data and Analytics
  • 24 January 2018
Autonomous vehicles will require two-in-one insurance policies, suggest leaks from the Department for Transport
Autonomous vehicles will require two-in-one insurance policies, suggest leaks from the Department for Transport

Driverless cars in the UK will require one insurance policy for the driver and another to cover the AI

  • Communications
  • 09 February 2017
RSA CIO Darren Price on digital transformation, agile and what makes a good chief digital officer
RSA CIO Darren Price on digital transformation, agile and what makes a good chief digital officer

RSA Insurance Group CIO Darren Price discusses the business factors driving the company's huge digital transformation programme, and explains why he won't be rushed into hiring a new chief digital officer

  • Careers and Skills
  • 03 August 2016
The 'Fin'-ternet of Things: exploring the potential of IoT in the finance sector
The 'Fin'-ternet of Things: exploring the potential of IoT in the finance sector

The finance sector has always led the way in customer analytics and the IoT will bring a new wave of opportunities, argues Mike Laven

  • Networks
  • 05 February 2016
The biggest privacy stories of 2015
The biggest privacy stories of 2015

Computing looks back at the most important events of 2015 that affect your privacy

  • Privacy
  • 24 December 2015
Internet of Things and cognitive computing can 'change the world', claims Allianz Global CIO
Internet of Things and cognitive computing can 'change the world', claims Allianz Global CIO

IoT can improve all businesses, claims Dr Ralf Schneider

  • Business Software
  • 16 December 2015
Cloud at the heart of Aviva's plans to become 'the digital-first insurer'
Cloud at the heart of Aviva's plans to become 'the digital-first insurer'

Aviva director of global IT Mark Hall tells AWS Enterprise Summit how the company has big plans for cloud

  • Business Software
  • 17 November 2015
How insurer LV= is using a virtual assistant based on Nuance to improve communications with brokers
How insurer LV= is using a virtual assistant based on Nuance to improve communications with brokers

LV= asks insurance brokers to put down the phone and ask 'aLVin' instead

  • Software
  • 16 October 2015
Financial regulators to scrutinise use of big data next year
Financial regulators to scrutinise use of big data next year

JCESA to make sure that consumers are protected and that financial firms fulfil their obligations

  • Strategy
  • 09 October 2015
'Inevitable' that insurance companies will lose personal data to cyber attacks, claims report
'Inevitable' that insurance companies will lose personal data to cyber attacks, claims report

Climate change? Terrorism? Meh. Insurance companies are increasingly concerned about cyber security - both for themselves and their clients

  • Security
  • 13 August 2015
How businesses are benefiting from the technology behind CERN's Large Hadron Collider
How businesses are benefiting from the technology behind CERN's Large Hadron Collider

The internet isn't the only mainstream technology to come out of CERN

  • Business Software
  • 29 July 2015
GPs could be breaking the law if they provide insurers with medical records - even with patient consent, ICO rules
GPs could be breaking the law if they provide insurers with medical records - even with patient consent, ICO rules

GPs no longer have to comply with requests from insurers to release medical records

  • Legislation and Regulation
  • 24 July 2015
Making movies: How comparethemarket.com got Meerkat Movies up and running in months
Making movies: How comparethemarket.com got Meerkat Movies up and running in months

Comparethemarket.com CIO James Lomas talks about Meerkat Movies and the company's cautious shift to the cloud

  • Developer
  • 09 June 2015

Most read

Software errors wipes 'thousands' of arrest records from police databases
Software errors wipes 'thousands' of arrest records from police databases
Women in IT: don't get stuck in 'glue work' if you want to get on
Women in IT: don't get stuck in 'glue work' if you want to get on
Delta: Microsoft's identity management lead is under threat
Delta: Microsoft's identity management lead is under threat
BT faces possible £500m claim for overcharging landline-only customers
BT faces possible £500m claim for overcharging landline-only customers
Hackers 'manipulated' stolen documents to undermine trust in coronavirus vaccines
Hackers 'manipulated' stolen documents to undermine trust in coronavirus vaccines
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