datastrategy

Tricky stuff, ethics

The skills gap, investments and business culture are all potential barriers that stand in the way of success

But more than half are keen to pursue it anyway

Market changes, process needs and the opportunities provided by new knowledge prompt innovation

Lack of digital skills - at least partly the result of complex business practices - is the single biggest blocker to automation

Innovation is critical to survival, but is often relegated to R&D or data science teams instead of being a whole-business process

Almost 60 per cent of UK firms identified the need to modernise as a reason to automate business processes

More than a third of our respondents lacked confidence in their organisation's ability to innovate

23 per cent of firms say that they use little to no automation, but that is set to change soon

Councils are not taking full advantage of the data they collect