Some prices will increase by as much as 17%
With growing interest in AI, Computing Delta predicts customer relationship management will catch up with other enterprise IT systems in 2020
Kew Gardens CIO Ian McKetty tells Computing that all the 'front of house' systems are being replaced: EPOS, CRM and BI
Customers praise the technology giants' integrations and cloud strategies, but criticised SAP and Oracle for the same
Information is often duplicated across both systems, but they cannot communicate with each other
The leak could have exposed Salesforce clients' CRM data, including customer contact details and sales prospects
Data is both battleground and weapon
500 SAP CRM systems still online, unpatched and vulnerable
Salesforce rolled out for CRM, as the digital learning provider moves towards self-service business intelligence
SAP Gigya to be combined with SAP Hybris to create all-encompassing cloud-based customer data platform