Council

Councils are not taking full advantage of the data they collect

06 December 2018 • 1 min read

Councils have budgets of millions of pounds to secure skilled IT staff

11 October 2018 • 1 min read

The SMBC service desk gets about 5,000 tickets a month, and going online has saved time for customers and agents

18 September 2018 • 4 min read

Holding on to legacy technology is holding back digital transformation in local government, claim Eduserv and Socitm

23 March 2018 • 2 min read

Derby City Council claims 60 per cent savings from going cloud first

21 November 2017 • 2 min read

But they could save money by upgrading instead

19 October 2017 • 1 min read

The AI software can help with generic queries, leaving the customer engagement team more time to focus on complex questions

19 September 2017 • 2 min read

The network covers most of the city and will bring FTTP connections to local businesses

21 July 2017 • 1 min read

Working with limited resources has forced the public sector to think about when, where and how to use them

19 July 2017 • 2 min read

Flexible working saving power and office space

02 August 2016 • 2 min read