Lender is extending its use of Nomidio IDV to speed application processing for the UK government's Coronavirus Business Interruption Loan Scheme (CBILS)
Amazon's cloud-based chatbot meant that more staff time could be devoted to value-add services
Keeping pace with changing consumer behaviour and the ability to quickly update technology were seen as some of the big advantages of a cloud migration
Fast-expanding cloud-based call centre platform had hit the limits of its LAMP stack