broadband

Allison Kirkby will be BT's first female CEO when she assumes the role early next year

Broadband services down for customers across the UK with phone and TV services also affected for some

Costs for millions of broadband consumers to climb by 14% mid-contract

Service providers currently decide on their own network standards, but lack the incentives to use the best security.

People receiving benefits could save 'up to £100', the Government believes

No one should be penalised for being loyal amidst a cost-of-living crisis, it says

BT, Sky and EE performed the best in broadband complaint rankings

Affected users will pay an extra £42 annually on average for their phone and broadband bills

One Touch Switch will prevent ISPs from using new deals or excessive bureaucracy to convince customers to stay