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BPO

Management

Events like Black Friday can really affect the IT team's mental health

54 per cent of IT and BPO staff suffer from depression, anxiety and insomnia caused by their work

clock 19 December 2018 • 4 min read

Services and Outsourcing

Outsourcing as important to the UK economy as finance

With IT and data-related services accounting for €41bn of total outsourcing turnover

clock 03 May 2011 •

Government

IT and BPO outsourcing could grow 600 per cent by 2020

Egypt likely to be among countries to benefit from a new wave of offshoring

clock 16 November 2010 •

Services and Outsourcing

Council takes specialist skills back in-house

Middlesbrough extends outsourcing deal, but limits scope to non-specialist and IT services

clock 29 July 2010 • 2 min read

Services and Outsourcing

Indian outsourcer opens green BPO centre

Patni says customers increasingly demand environmental credentials for supplier

clock 17 August 2009 • 3 min read

Services and Outsourcing

Allure of outsourcing continues to grow

Firms increasing use of IT and business process outsourcing, says NAO

clock 30 July 2009 • 1 min read

Services and Outsourcing

Paul Pindar Q&A: Capita results demonstrate UK BPO success

Recession or not, business processing outsourcing companies are going from strength to strength

clock 23 July 2009 • 4 min read

Management

Recession drives retailers to outsourcing

Sector turns to third parties to ease financial pressure, says research

clock 18 June 2009 • 2 min read

Finance and Reporting

Citi sells BPO unit to Tata

Beleaguered bank offloads India-based operation to reduce processing costs

clock 08 October 2008 •
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03

Microsoft warns of new ransomware campaign by Twisted Spider group

01 December 2023 • 2 min read
04

GCHQ investigates attack on royal hospital

27 November 2023 • 1 min read
05

Google rushes out patch for Chrome zero-day with exploit available in the wild

30 November 2023 • 3 min read
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