BPO

54 per cent of IT and BPO staff suffer from depression, anxiety and insomnia caused by their work

With IT and data-related services accounting for €41bn of total outsourcing turnover

Egypt likely to be among countries to benefit from a new wave of offshoring

Middlesbrough extends outsourcing deal, but limits scope to non-specialist and IT services

Patni says customers increasingly demand environmental credentials for supplier

Firms increasing use of IT and business process outsourcing, says NAO

Recession or not, business processing outsourcing companies are going from strength to strength

Sector turns to third parties to ease financial pressure, says research

Beleaguered bank offloads India-based operation to reduce processing costs