Interview: UBDS, UK IT Industry Awards winner

clock • 4 min read
Diptesh Patel, Chief Executive Officer, UBDS
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Diptesh Patel, Chief Executive Officer, UBDS

"We deliver our services on an outcome basis. Customers want to achieve business outcomes, and we enable this."

Information technology has become a vital part of businesses today. It aids all corporate sectors in automating their systems and processes to achieve goals, generate revenue, and lessen the inefficiencies of their work.

The UK IT Industry Awards are the largest and most well-known event in the technology industry calendar. Owned and operated by BCS, The Chartered Institute for IT and Computing, the awards enjoy a level of professionalism and industry knowledge not seen at other shows.

UBDS was announced the winner of the Infrastructure Innovation of the Year.

Before the awards, we caught up with Diptesh Patel, Chief Executive Officer at UBDS, to find out what makes his company different from other technology firms.

Diptesh is the founder and CEO of UBDS, supporting digital transformation across public and private sector organisations. He is proud to lead the organisation alongside talented and skilled colleagues in delivering successful business outcomes. Prior to UBDS, Diptesh worked in senior roles across Central Government, building digital organisations to support infrastructure transformation and cloud adoption.

Computing: Please provide some background on your company for our readers.

Diptesh Patel: UBDS was born out of a vision to build lasting relationships by delivering digital transformation solutions with unrivalled efficiency and speed. We partner with our customers to provide high-impact, outcomes driven solutions at pace, and deliver value by:

  • Accelerating pace - becoming more agile and winning quicker, and making faster, data driven decisions
  • Ensuring frictionless, high performance - streamlining the way clients operate and grow, and empowering employees
  • Mitigating risk and ensuring security - digitally transforming, whilst ensuring that all systems and data are secure and compliant.

What makes you different from other technology companies?

We deliver our services on an outcome basis. Customers want to achieve business outcomes, and we enable this.

Other technology organisations focus on time and materials. Our experience is this costs the client more and doesn't achieve the result on time. Our fixed price approach gives customers certainty that what we deliver isn't just what they ask us for but goes further - helping accelerate their Cloud transformation journeys, and deliver significant, measurable change while delivering frictionless experiences and mitigating risk. 

We also put people at the centre of the digital transformation journey. Our team of experts embodies this at all stages, from providing expert advice and guidance through initial advisory work, the technical transformation of cloud platforms, data and security, and onwards to delivering outstanding services.  We focus relentlessly on our customers' business goals and create technology solutions that empower them to take control of their transformation journeys.

The customers we serve are predominately in the public sector. Our approach makes a huge difference in ensuring that citizens achieve the best social outcomes and value for taxpayers' money.

What one company achievement in the last 12 months are you most proud of?

Over the past twelve months, we have invested in creating an excellent team, growing from 30 permanent colleagues to over 100 today, and building a strong, diverse, and collaborative culture. We have invested significantly in nurturing tomorrow's technology leaders and are very proud of the amazing talent and rapid development of our Academy staff and apprentices. Our people are integral in enabling us to deliver exemplary outcomes to clients. Without such talent, we wouldn't have been able to deliver the project for which we are shortlisted for this award.

What are you working on this year?

Our focus this year is on helping our customers through an uncertain economic period, working with them to optimise and evolve their Cloud and Digital investments to enable them to focus on the things that matter most to them.

We are working to develop innovative solutions to tackle sustainability through reduced energy consumption - for example developing a way for housing associations to proactively avoid the cost of roofing replacement by using IoT devices to detect water leaks and report them back to a central monitoring solution - with this measuring heat loss, look at insulation options reducing energy costs.

In parallel, we are continuing our growth journey and expect to make several targeted acquisitions to scale our market presence and grow our capacity and capability in key areas.

Why are events like the UK IT Industry Awards important to the IT industry?

Events like the UK IT Industry Awards are important as they help to shine a spotlight on the innovative work being done by UK organisations and the impact it makes on our communities and citizens. It also encourages those looking to join the profession through graduates and apprenticeship schemes, enabling them to understand their solutions' impact on organisations.

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