Mind the (experience) gap

clock • 1 min read
Mind the (experience) gap
Image:

Mind the (experience) gap

The need for accelerated digital transformation continues even as lockdowns are eased. The demands on the digital workplace have permanently changed, and the company's future depends on IT more than ever - but misaligned priorities and lack of visibility and insight can create a fissure between IT and end users.

Now may be the perfect time to take advantage of disruption and build a system that is no longer in the grip of traditional IT provision, but puts employees first: employees who, against a background of constant change, high expectations and limited visibility, need proactive, meaningful innovation and exceptional experiences.

In this video from Computing's recent Deskflix: Digital Workplace event Jon Cairns, Senior VP of Technical Services at Nexthink, discusses how IT teams can deliver an excellent digital user experience regardless of role, geography or workstyle, reducing the Expectation Gap.

Please be aware that this video is sponsored by Nexthink and when you watch it, we, Incisive Media, will use the lawful basis of ‘legitimate interests' to pass on your contact details to them. Their use of your data will be governed by their privacy policy.

More on Security

Register now: Prevent, protect and recover from ransomware

Register now: Prevent, protect and recover from ransomware

A company is hit by ransomware every 11 seconds.

clock 28 June 2022 • 1 min read
Have a plan for recovery, and then have a backup plan for when the first falls through

Identify your "vital ground" or your cyber effort is wasted

And the road to recovery is to plan, plan and plan again

Tom Allen
clock 16 June 2022 • 3 min read
Cyber weapons are fast, cheap, remote and hard to trace

In modern war, we have as much to fear from cyber weapons as kinetics

The physical world is past the point of no return when it comes to dependence on technology, says Ian Hill

Tom Allen
clock 16 June 2022 • 3 min read