Mind the (experience) gap

clock • 1 min read

The need for accelerated digital transformation continues even as lockdowns are eased. The demands on the digital workplace have permanently changed, and the company's future depends on IT more than ever - but misaligned priorities and lack of visibility and insight can create a fissure between IT and end users.

Now may be the perfect time to take advantage of disruption and build a system that is no longer in the grip of traditional IT provision, but puts employees first: employees who, against a background of constant change, high expectations and limited visibility, need proactive, meaningful innovation and exceptional experiences.

In this video from Computing's recent Deskflix: Digital Workplace event Jon Cairns, Senior VP of Technical Services at Nexthink, discusses how IT teams can deliver an excellent digital user experience regardless of role, geography or workstyle, reducing the Expectation Gap.

Please be aware that this video is sponsored by Nexthink and when you watch it, we, Incisive Media, will use the lawful basis of ‘legitimate interests' to pass on your contact details to them. Their use of your data will be governed by their privacy policy.

You may also like
Empowering women in tech: Bridging the digital skills shortage

Skills

The lack of female representation is leaving much work to do

clock 12 March 2024 • 3 min read
Interview: nFocus Testing, Services Company of the Year winner, UK IT Awards 2023

Leadership

'It's been our best ever year'

clock 19 January 2024 • 3 min read
Demand for foreign born tech talent grows by nearly a third in just one year

Government

Web designers and developers most sought after

clock 21 December 2023 • 4 min read

Sign up to our newsletter

The best news, stories, features and photos from the day in one perfectly formed email.

More on Careers and Skills

Government unveils £1.1 billion plan to bolster future skills

Government unveils £1.1 billion plan to bolster future skills

Will fund training of over 4,000 students across the UK

clock 15 March 2024 • 2 min read
Why I'm optimistic on International Women's Day - despite the frustratingly slow pace of change

Why I'm optimistic on International Women's Day - despite the frustratingly slow pace of change

Things are moving in the right direction, now we need to focus on speed

Bev White
clock 08 March 2024 • 6 min read
'Cybersecurity is a team sport, but it could do with a glow up'

'Cybersecurity is a team sport, but it could do with a glow up'

Lacework and AWS challenge outdated perceptions of cybersecurity and attract new talent

Penny Horwood
clock 27 February 2024 • 5 min read