Charlotte Walters

Part of the IT Leaders 100 - a list of the most influential IT leaders in the UK in 2024.

Charlotte Walters is a Chartered IT Professional with extensive experience in technology leadership roles. She is currently Head of Engineering at HSBC, overseeing infrastructure resilience and reliability, and previously led technology teams for messaging and conversational banking at the same firm.

Charlotte has held significant positions at Discover Financial Services, Mesmerise, Allianz Insurance and Esure, specialising in agile delivery, DevOps transformation and quality assurance. Her expertise includes SDLC, Agile methodologies, DevOps, Lean, and Six Sigma, making her a key player in driving technological innovation and operational excellence.