Norma Dove-Edwin

Part of the IT Leaders 100 - a list of the most influential IT leaders in the UK in 2023.

A strategy-focused commercial technology leader, Norma is passionate about improving the customer experience. She believes in building trust-based partnerships with stakeholders to devise integrated strategies, co-design solutions and share accountability. This approach has enabled her to initiate and deliver transformational change in large, complex organisations, with data and analytics at the core.

Norma has a proven track record in managing scale, risk and ambiguity and has successfully delivered global, strategic business and technology transformative change for top FTSE multinational organisations, such as BAT, Shell, Unilever, HBOS, QBE Insurance, Labatt and BP.