"The objective in all my roles is to lead and inspire my team to deliver a five-star service, not just good customer service but customer service excellence. To fully understand the business that they work in and to help it do what it does better. Getting every individual to perform at their highest potential."
This year we will present a special one-time prize for security performance in the coronavirus pandemic
The Technology Product Awards are the only Computing event where our readers choose the winners
James Robbins gives his top tips for retailers to exploit technology to gain an advantage over the competition
Computing speaks to a host of enterprises to discuss collaboration tools, staff well-being, and whether video or audio-only is preferable for meetings
Ed Garcez, Director of Transformation of Central Bedfordshire Council discusses how both the capital and rural communities have responded to the pandemic