"The objective in all my roles is to lead and inspire my team to deliver a five-star service, not just good customer service but customer service excellence. To fully understand the business that they work in and to help it do what it does better. Getting every individual to perform at their highest potential."
Hillarys’ Head of ICT Julian Bond talks to Computing about how the UK-based manufacturer responded to the coronavirus crisis – culminating this week in the government-ordered lockdown
Design is all about applying the fundamental principles of engineering, believes Mark Wilson, in the latest in his ten-part series
Influencers can help brands reach audiences that might normally be out of their reach, but there are rules that need to be followed, warns Goodman Derrick partner Paul Herbert
“I always wanted to be a CIO, but there were times I thought I would never make it,” says CIO of the Year Nimisha Patel
A method should lead a project to the desired result without significant variation, with much of the thinking already been done for you, writes Mark Wilson