"The objective in all my roles is to lead and inspire my team to deliver a five-star service, not just good customer service but customer service excellence. To fully understand the business that they work in and to help it do what it does better. Getting every individual to perform at their highest potential."
Has 2020 changed how IT is viewed in business? Is collaboration now key? What about tech for good? The IT Leaders Festival 2021 will answer all of these questions and more
It's no longer viable to maintain business-as-usual - innovation and survival are closely linked
From Google to SoundCloud to the UK's biggest software company, Caoimhe Keogan is all about bringing humanity to the workplace
The Spark #2 - 'When my parents saw my bank balance I had to explain I was selling software online, it wasn't anything illict!'
Christian Owens, founder and CEO of Paddle, discusses his journey from selling website-building services door-to-door and a young teen to launching one of Europe's fastest-growing scale ups
How will the vaccine passport proposals affect you?