Suzie Williams - Group IT Director, Pets At Home

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Suzie Williams - Group IT Director, Pets At Home

"Twenty-year career in change management, global consulting and customer-focused delivery across multiple industry sectors (retail, banking, government, utilities)."

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What Covid taught us about public sector IT

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We can see reasons for cheer amid the chaos of the last two years

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clock 16 December 2021 • 4 min read
Most areas of financial services have been quick to adapt to the consumerisation of IT - but not motor insurance

The final frontier of financial consumerisation

The consumerisation of IT has completely changed almost every element of financial services, bar one: motor insurance. But why - and, more importantly, what kind of service are drivers likely to see when this sector finally follows in the footsteps of...

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clock 16 December 2021 • 5 min read
Public Accounts Committee: Government IT is 'dysfunctional, damaging and sometimes dangerous'

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Not much to show for £20 billion a year, says hard-hitting report into IT failures

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clock 10 December 2021 • 2 min read