Rob Harding - Chief Operations and Information Officer, Capital One (Europe)

What's your proudest work-related achievement of the last 12 months?

Using the combined skillsets of my operations and pechnology teams to improve customer outcomes.

What's the number one skill today's IT leaders need?

The ability to keep learning.

How many people work in IT in your organisation?

550.

What's your top priority for the next 12 months?

Growth.

What's your annual IT budget?

£80m.