What's your proudest work-related achievement of the last 12 months?
Delivery of our in-flight redirection services, which have strengthened our client and consumer propositions from a business perspective and have also driven us down a path of greatest value delivery from a technology perspective, resulting in our fully automated test-driven continuous delivery capability.
What's the number one skill today's IT leaders need?
Being an executive officer of your business regardless of which CxO role your title suggests you do.
How many people work in IT in your organisation?
My team spans IT, data, business change, innovation and our market propositions. The combined team comprises 200 people.
What's your top priority for the next 12 months?
Creating a stronger digital culture within the business and improving the competitive positioning of our market propositions.
What's your annual IT budget?