35. Paul Brocklehurst

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Paul Brocklehurst, CIO, Financial Services Compensation Scheme
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Paul Brocklehurst, CIO, Financial Services Compensation Scheme

Key points

CIO, Financial Services Compensation Scheme

Brocklehurst took on the CIO role at the Financial Services Compensation Scheme in April last year. He is focused on the customer experience, successfully moving the compensation process online and looking at the culture change necessary to adopt more digital ways of working.

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