Claire Pagano

‘Moving IT from an operational function to a strategic partner’

Part of the Tech Women Celebration 50 – a curated list of some of the most inspirational women working at all levels of tech

Claire is a strategic IT leader who aligns IT strategy to business needs, having recently transitioned from Formula 1 to aerospace.

What does the nominee consider her biggest achievement to date?

Claire has built a Digital and Technology team, moving IT from an operational function to a strategic partner and a business enabler. She focused on IT operations, data analytics and built a PMO to improve delivery. Crucially, the data strategy included AI for the first time.

What is the most significant challenge the nominee has overcome?

Ensuring the rest of the business see IT as a partner and not just as a supplier of services. The partnership has focused on increasing revenue; reducing waste; fast issue resolution; and improving customer experience. Claire has made a significant impact in a relatively short space of time.

Tell us something about the nominee that people would find surprising?

Claire is a DEI Ambassador and leads the Disability Advocacy Network at Dowty, creating spaces for employees to share experiences and break down barriers.