User experience: Remember the Grandparent Test

Build your site for every user

clock • 8 min read
Remember the tech-illiterate, and test for them regularly. It will pay dividends.
Image:

Remember the tech-illiterate, and test for them regularly. It will pay dividends.

Increasingly nowadays people have to go online to carry out everyday tasks, often trivial but important to their lives, to book, purchase or communicate something. But a poor website experience could be costing your company business.

By "people" I am referring to anybody and everybody, of every age and every level of capability: Jo Public. So how well will they manage and how well have websites been tested to ensure they can na...

To continue reading this article...

Join Computing

  • Unlimited access to real-time news, analysis and opinion from the technology industry
  • Receive important and breaking news in our daily newsletter
  • Be the first to hear about our events and awards programmes
  • Join live member only interviews with IT leaders at the ‘IT Lounge’; your chance to ask your burning tech questions and have them answered
  • Access to the Computing Delta hub providing market intelligence and research
  • Receive our members-only newsletter with exclusive opinion pieces from senior IT Leaders

Join now

 

Already a Computing member?

Login

You may also like
UK AI Safety Institute releases 'Inspect' toolset to evaluate AI models

Artificial Intelligence

It will be available under an open source MIT licence

clock 13 May 2024 • 3 min read
Open source Notepad++ calls for aid

Web

Wants help to take down a copycat website

clock 09 April 2024 • 1 min read
Researchers unveil AI-driven software verification breakthrough

Developer

Most effective and efficient means yet devised for verifying software correctness, they claim

clock 08 January 2024 • 2 min read

Sign up to our newsletter

The best news, stories, features and photos from the day in one perfectly formed email.

More on Web

Ad blockers face hurdle as Google Chrome starts rolling out Manifest V3
Web

Ad blockers face hurdle as Google Chrome starts rolling out Manifest V3

Manifest V3 cuts off access to remotely hosted code, a feature used by some ad blockers

clock 03 June 2024 • 2 min read
Small browser market share surges post-Digital Markets Act
Web

Small browser market share surges post-Digital Markets Act

Some browsers' share is up 250%

clock 11 April 2024 • 3 min read
Open source Notepad++ calls for aid
Web

Open source Notepad++ calls for aid

Wants help to take down a copycat website

Tom Allen
clock 09 April 2024 • 1 min read