When unplanned work takes on a whole new meaning: Fighting IT fires in the time of Covid-19

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When unplanned work takes on a whole new meaning: Fighting IT fires in the time of Covid-19

Some sectors are experiencing 11 times the number of incidents they were before the pandemic

Even before Covid-19, unplanned IT work was an unwelcome fact of life in the enterprise that undermined employee morale and risked increased turnover. Covid-19 threatens to make that worse. Unplanned...

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