Is email - and Microsoft Outlook in particular - broken beyond repair?

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Is email - and Microsoft Outlook in particular - broken beyond repair?

The tools for handling the mountain of email we receive every day simply aren't good enough

Earlier this week, my email in-box passed the 55,000 unread emails mark. So, if you've been trying to get hold of me via email, this will be one of the reasons why I haven't responded: I get so ...

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