Scaremongering articles about artificial intelligence (AI) are easy to find, generating fear about job losses in many sectors, particularly in customer service. The reality however, may be more exciting...
A total of 5,915 Citrix servers remain unpatched against CVE-2019-19781, with 388 located in the UK
The CPS has transformed the way it handles multimedia, to raise security and lower costs
With growing interest in AI, Computing Delta predicts customer relationship management will catch up with other enterprise IT systems in 2020
Kew Gardens CIO Ian McKetty tells Computing that all the 'front of house' systems are being replaced: EPOS, CRM and BI
Computing speaks to two vendors with very different approaches