How TalkTalk's attempt at social media marketing turned into FailFail

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Does anyone have a good word to say about TalkTalk?
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Does anyone have a good word to say about TalkTalk?

Brands as hopelessly tarnished as TalkTalk's ought to be more careful when marketing over mediums like Twitter

Social media marketing is all the rage. After all, Facebook, Twitter, Instagram, Snapchat - that's where all the cool kids are. But is social media marketing for everyone or, perhaps more precisely,...

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