How insurers should make sure they don't get left behind in the digital age

clock • 2 min read

Insurers can't rely on self-taught staff any longer, they need to employ experts in the digital field, says RSA's Ian Hood

The first time I joined the web team of an insurer was at the turn of the millennium. Google had only just launched a couple of years before and this was a transformational time for the industry as...

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