I recently praised the efficiency of Acer's technical support when repairing a netbook: but whatever plaudits the company can take for swift collection and return must now be withdrawn for a glaring misdiagnosis...
The issue affects only a small number of users, according to the company
Microsoft initially designed the new OS for foldables, but has changed the focus to single screen devices
Users had less than 60 seconds to save their work before the reboot
The company says the redesign will signal that "Windows is BACK"
Models up to and including iPhone 11 seem to be affected