Senior civil servants don't understand IT needs before signing contracts

clock • 3 min read
It could take "months" before project requirements are known after signing a contract, said Yvonne Gallagher, digital director of the National Audit Office
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It could take "months" before project requirements are known after signing a contract, said Yvonne Gallagher, digital director of the National Audit Office

Failure to understand project requirements early on leads to delayed delivery and increased costs

Engaging commercial partners on major IT projects is "problematic on all sides," as most senior civil servants don't completely grasp the needs of projects before signing contracts. That's accor...

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