Unified comms market is dropping native apps in favour of browser services

Tom Allen
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Users are increasingly adopting browser-based communications services
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Users are increasingly adopting browser-based communications services

Browser-based tools avoid fragmentation and are fast to distribute, but struggle to alert users to notifications

The unified communications market is defined by a fragmented product landscape following many years of acquisitions. This signifies a strong and competitive market with a wide variety of solutions,...

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