ISPs now required to provide minimum broadband speed guarantee - or customers can leave penalty free

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Internet connections must be as speedy as advertised - or you can leave. Image: Warner Bros' Speedy Gonzales
Image:

Internet connections must be as speedy as advertised - or you can leave. Image: Warner Bros' Speedy Gonzales

Ofcom code of practice requires ISPs to be upfront about their broadband services

Ofcom's new code of practice has come into force today, requiring ISPs to provide customers with a minimum broadband speed they can expect - or let them go penalty free if the connection is not improved...

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