Automation with a human touch: Introducing AI at insurer Hiscox

John Leonard
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Hiscox: Automation is about helping people, not replacing them
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Hiscox: Automation is about helping people, not replacing them

CIO Ian Penny runs through the ways AI and ML can streamline processes and reduce the drudgery of mundane tasks

Hiscox is a specialist insurer. Rather than offering generic mass market insurance, its customers are mainly small businesses that cannot obtain cover from a generalist. Hiscox custmers include photographers...

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