Chatbots will handle a quarter of all customer service operations by 2020 according to new research from Gartner. Gene Alvarez, managing vice president at Gartner, said that more than half of organisations...
Police forces' hybrid cloud usage has more than doubled in the last 12 months
Any organisation looking to make the leap to cloud storage needs to understand the risk of data degrading or being inaccessible
The AWS/government deal will see public sector organisations benefitting from economies o
SAP will focus on cloud growth in the future - but currently faces a revenue delay as customers are avoiding risky cloud migrations