BroadSoft has enhanced its omni-channel cloud contact centre solution (contact centre as a service, CCaaS), CC-One. The update creates a single-vendor integrated cloud contact centre solution, utilising...
Keep it simple, advises David Keigher
We speak to Canonical, Red Hat and SUSE about the place of Linux in a cloud-based future - and what the CentOS EOL foretells
There’s a lot of sensitive data contained in Office documents - so it makes sense to take care of it
Video tools are business-critical just like cloud storage, security and networking