CIO role is about 'constantly improving customer service'

Stuart Sumner
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Paul Brocklehurst, CIO, Financial Compensation Services Scheme
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Paul Brocklehurst, CIO, Financial Compensation Services Scheme

Financial Compensation Services Scheme CIO Paul Brocklehurst explains the key task facing CIOs - and why his organisation doesn't have a chief digital officer

The CIO role is now entrenched in the core business, and is about constantly improving customer service. That's the view of Paul Brocklehurst, CIO of the Financial Compensation Services Scheme, the...

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