NetScout nGeniusONE platform adds Health Level 7 support for real-time analysis of medical systems

Helps "provide visibility into the key services that shape the patient's experience"

Peter Gothard
@petergothard
31 October 2016

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Netscout has announced that its nGeniusONE service assurance platform has now gained support for HL7 (Health Level 7) - the US and wider international standard application layer for transfer of clinical and administrative data.

This, says the company, will allow users of nGeniusONE to "provide visibility into the key services that shape the patient's experience" when using the platform to monitor systems and pinpoint network issues.

"HL7 is the standard protocol used in the health services to transmit health information, including administrative and clinical data, between hospital information systems such as electronic medical records (EMR), radiology and digital imaging and e-prescription services," NetScout explained, adding that that "many of the world's largest healthcare organisations rely on the nGeniusONE platform to deliver a complete picture of the patient care communications environment".

The platform can be used to accelerate the introduction of new applications, as well as "dramatically reduce the time it takes to pinpoint the root cause of performance impairments to patient care delivery services", the company said.

"CIOs are tasking application developers within our healthcare customers to rapidly create and deploy innovative, next-generation applications and technologies that improve the overall efficiency, quality, speed and security of patient care," said Thomas Raimondi Jr, VP of enterprise business operations at NetScout.

"In order for these applications to work effectively, they must integrate with HL7."

With the ability to manage services in the same workflows that manage HL7, nGeniusONE can "enrich" data with HL7 fields, as well as more easily find problems beyond HL7 by using the greater amount of information it can gather with the extra standard.

"By adding the HL7 support into nGeniusONE, IT staff and application developers will now have the most complete service assurance solution available to both accelerate the introduction of new applications and dramatically reduce the time it takes to pinpoint the root cause of performance impairments to patient care delivery services," said Raimondi.

To find out more about what network monitoring - particularly in the area of unified communications - can do for your business, check out out our UC&C content hub, built in association with experts from NetScout.