Machine learning already plays a critical role in Amazon services, ranging from its online store to features within Kindle, all the way to servers helping to match people playing online video games...
'Customers complained to me that we were a little bit too blackbox', says COO Matt Quinn
Identity and access management can be a tricky balancing act to get right
New features designed to streamline workflow and automate process in its Teams
The first wave of RPA may be over but it may have a big future in self-service IT