University of Oxford selects HEAT Software service desk to 'evolve' IT

Danny Palmer
clock

'With HEAT, straight away I could see that we were purchasing a very powerful and configurable tool,' said John Ireland, director of customer services at University of Oxford

The University of Oxford has deployed HEAT Software's single cloud-based service desk in a deal described as important in the evolution of the world-renowned academic institution's IT department. The...

To continue reading this article...

Join Computing

  • Unlimited access to real-time news, analysis and opinion from the technology industry
  • Receive important and breaking news in our daily newsletter
  • Be the first to hear about our events and awards programmes
  • Join live member only interviews with IT leaders at the ‘IT Lounge’; your chance to ask your burning tech questions and have them answered
  • Access to the Computing Delta hub providing market intelligence and research
  • Receive our members-only newsletter with exclusive opinion pieces from senior IT Leaders

Join now

 

Already a Computing member?

Login

More on Government

More Chinese firms added to US trade blacklist

More Chinese firms added to US trade blacklist

The action will restrict exports to firms that support Chinese military's modernisation efforts, US government says

clock 25 November 2021 • 3 min read
Autumn Budget 2021: The tech industry reacts

Autumn Budget 2021: The tech industry reacts

Counter to the last Budget helping direct business investment, the big announcement this time focused on skills

Tom Allen
clock 27 October 2021 • 5 min read
Facebook is making online hate worse, Haugen tells Parliament

Facebook is making online hate worse, Haugen tells Parliament

Facebook's internal culture "prioritises profitability over its impact on the wider world"

clock 26 October 2021 • 3 min read