Aer Lingus selects Mercator revenue accounting system for scalability

Irish airline wanted a solution that could scale in response to the company's growth

Irish airline Aer Lingus has selected aviation software provider Mercator's RAPID Passenger revenue accounting solution citing increased scalability as its key motive.

The airline decided to replace its existing in-house passenger revenue accounting system because it wanted more operational efficiency and productivity, and it wanted to integrate the data from its revenue accounting system with other systems in order to provide more meaningful business insights.

"We need a revenue accounting solution that is scalable in response to the growth of our company and passenger volumes," said Rosemary Queenan, manager of revenue accounting at the Irish airline. "Mercator's proven technology will meet those needs. We are looking forward to a very positive business partnership," she said.

Aer Lingus hopes that the new system will enable it to scale and automate its revenue accounting processes more easily and achieve higher accuracy in proration, tax and interline revenue management.

Last year the airline implemented Advanced Air Approvals, a suite of mobile apps from Advanced Business Solutions, to increase efficiency in its procurement process.

The use of a mobile app has enabled senior managers to approve or reject transactions from Apple and Android smartphone and tablet devices, while they are on the move.

John Greene, head of data governance and enterprise reporting at Aer Lingus, told Computing that previously teams had to wait for senior executives to come back to the office for a final decision on procurement, and as they were frequently out of the office, this slowed down the overall process.

In the first quarter of 2013, the company implemented a VDI strategy using technology from Tegile.