HMRC: Staff paid to go home as outsourced IT system fails
Outsourcer Concentrix picks up the bill following three-month systems implementation failure.
Millions of pounds have been squandered on tax staff who did no work for nearly three months because of a systematic IT failure, according to a report in Accountancy Age - but the outsourcing company behind...
More on Public Sector
Do we really want Palantir embedded in the NHS?
Beware bad policy made in haste because of coronavirus, say campaigners
Removing the risk of AI bias in the public sector
What practical steps can be taken to drive ethical, unbiased AI use in the public sector?
Implementing BI and data sharing across Greater Manchester Health and Social Care Partnership
'It's a story of a story of collaboration and support rather than one of diktat' says head of BI Graham Beales
How Caerphilly Council is improving customer experience despite a shrinking budget and workforce
Caerphilly Council's Richard Edmunds explains how he aims to save £40m over four years while improving services using robotic process automation
NHS Trust launches Robotic Process Automation Centre of Excellence
Chelsea and Westminster NHS Foundation Trust CFO Sandra Easton said that RPA at the Trust could provide a blueprint for a broader NHS rollout
