Lax customer data analytics 'not acceptable' in today's industry, says Hotels.com CTO
Hotels.com CTO Thierry Bedos likens not knowing what website visitors want to bakers not knowing what regular customers like
Any customer-facing website which doesn't use algorithms for analysing information about visitors' preferences for the purposes of improving their customer experience isn't providing an acceptable service....
More on Business Software
Microsoft unveils new employee experience platform Viva with homeworkers in mind
Viva joins a growing list of EXPs designed to better connect employees with their organisations
Examples of AI as a force for social good
Nesta in Scotland showcases a number of projects in which humans and AI work as a team
Drupal founder Dries Buytaert on software's next big challenges
Next stop the open web
Microsoft gaining ground in HR, but many cite high costs for not taking trials into production
The latest research from award winning market intelligence service Delta reveals how the European market sees the lead players in HR systems
Back to Top