Any customer-facing website which doesn't use algorithms for analysing information about visitors' preferences for the purposes of improving their customer experience isn't providing an acceptable service....
New features designed to streamline workflow and automate process in its Teams
The first wave of RPA may be over but it may have a big future in self-service IT
Alan Trefler expects to see further consolidation as RPA unicorns fail to live up to their early promise
Initial feedback from the early rings suggests there is still some work to complete on the code