Warwickshire County Council reduces overheads and downtime with Hornbill Supportworks

Sooraj Shah
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Hornbill IT service management system selected ahead of Marval; still preferred ahead of SaaS alternatives

Warwickshire County Council has reduced overheads and downtime with Hornbill's ITSM Supportworks. Keith Hattee, change and development manager at the council, told Computing that in 2008 it used...

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