Gartner: Customer 'experience' now a top-10 CIO priority
Gartner advises organisations to revisit their CRM strategies
Customer relationship management (CRM) software has become the eighth most important technology priority for CIOs in 2012, according to a survey by analyst group Gartner. The rise in importance of CRM...
More on Applications
Amazon cannot use its AWS logo in China, court rules
Amazon ordered to pay $12m to Chinese cloud firm over trademark infringement
Google employees express anger over 'sacking' of Timnit Gebru
AI ethics researcher Timnit Gebru says she was fired, but Google insists she left voluntarily
Majority of British employees believe their companies would prioritise business continuity over Covid safety
But 87 per cent of employees said their organisations have created new and better ways of working during the pandemic period, according to a ServiceNow study
US court tells Apple to pay $503 million over patent violation
Apple told the court that it owed the claimant no more than $113 million
Road to Covid-19 app development was 'bumpy and painful,' says head of NHSX
The app was released in England and Wales last month after much delays
Back to Top