The NHS Business Services Authority (BSA) says it has saved £20,000 in the past six months, after implementing customer interaction management provider Eptica's knowledge management system. The BSA...
Initially, the company directed staff to work from home until April, before extending it to July and then the end of 2020. Now it's summer next year
New features designed to streamline workflow and automate process in its Teams
Removing Huawei would cost billions and customers could experience blackouts, BT and Vodafone tell MPs
Telecoms giants urge caution, while Samsung says it's ready to take Huawei's place in the UK's 5G networks
The first wave of RPA may be over but it may have a big future in self-service IT
T-Mobile network outage affects thousands of customers in the US, experts reject claims of DDoS attack
Widespread routing issue affected T-Mobile's voice and text service, the company reveals