Retail chain John Lewis Partnership has chosen two tools from ServiceNow's Software-as-a-Service suite to improve its internal operations. John Lewis implemented the IT management services provider's...
The first wave of RPA may be over but it may have a big future in self-service IT
Alan Trefler expects to see further consolidation as RPA unicorns fail to live up to their early promise
Initial feedback from the early rings suggests there is still some work to complete on the code
'Much more than a technical framework, the five pillars are a vision for how we collaborate as a function'