East Coast Main Line tenders for retail system

Contract will run from May 2012 until April 2015

The East Coast Main Line rail company has published a tender for a new retail system, the contract is expected to run from May 2012 until April 2015.

The company, headquartered in York, requests the design, supply, installation, maintenance and ongoing support of retailing facilities for stations along the line which runs between Edinburgh and London.

The facilities will also be made available for staff retailing tickets on the East Coast Services.

The company that wins the contract will be tasked with creating back-office systems to support the sale of tickets through station counter facilities, as well as fast ticket machines and on board retailing systems.

The winning company will also be expected to develop station ticket vending machines capable of retailing tickets to all UK destinations and allowing the collections of tickets purchased in advance of travel through other retailing systems.

The system should also be fully compliant with PCI DSS and rail settlement plan standards at the time of implementation.